This is an easy disgnosis. It is so easy, it can be done over the phone. If a customer describes a roaring sound, you can be positive that the main bearings are shot. They have gotten wet and rusted up. Listen to a Maytag Atlantis with bad main bearings.
This is commonplace with all the single belt Maytag products and never happens with Whirlpool products. Of course it happens a lot with all front loaders. All of the Frigidaire/Electrolux and GE products also have this problem.
None of these jobs are worth tackling. They are miserable jobs and the parts are expensive. You will be sorry if you ignore this advice!